Retail Manager

Role Overview & Responsibilities

About us

Alchemy Home is part of an Architectural and Interior Design Studio. Alchemy home is a relatively new retail outlet and web platform for the sales of furnishings, fixtures, fittings and homewares.

Alchemy Design Group's retail section - Alchemy Home is seeking an Enthusiastic / Reliable / Creative / Personal and Punctual person to act as our Retail & Customer Services Manager

The role is for 3 days per week, including Saturday within our Midhurst Studio.

Core hours are 10am until 4.30pm and the successful applicant will be responsible for the following:

1. Retail Front of House

• Maintaining the Retail Unit
• Maintaining Stock within Unit
• Maintaining Shop & Telephone Orders

2. Retail Logistics

• Packaging etc
• Deliveries etc
• Web Order Deliveries
• Returns – Shop & Online

3. Customer Services

4. Miscellaneous Duties

• Keeping a check on Weekly/Monthly/Quarterly targets and identifying shortfalls to line manager

Understanding Alchemy's core business plan will be essential to the role and confident communication with customers is an essential attribute that the successful applicant will be required to possess.

Job Types: Part-time, Permanent
Part-time hours: 22 per week

Salary: £11.00-£12.50 per hour

Benefits:

• Store discount

Flexible Language Requirement:

• English not required

Supplemental pay types:

• Bonus scheme
• Performance bonus
• Yearly bonus

COVID-19 considerations:
TBC

Ability to commute/relocate:

• Midhurst GU29 9DQ: reliably commute or plan to relocate before starting work (required)

Application question(s):

• Be able to confidently talk to all customers, establish their needs through conversation and generate the customer as a potential Alchemy House of Design Client
• Willing to work most Saturdays. Time off on Saturdays can be arranged with prior notice.

Experience:

• Retail: 1 year (preferred)

Language:

• English (required)

Work Location: In person

Expected start date: 01/06/2023